Privacy Policy

Last Updated: February 12, 2026 Website: https://granititecnica.com/

1. Introduction

Graniti Tecnica (Pty) Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This policy explains how we handle the personal data we collect through our website and business operations in South Africa.

2. The Responsible Party

Graniti Tecnica is the “Responsible Party” for the purposes of POPIA.

  • Physical Address: 3 Spencer St, Spartan Ext 1, Kempton Park, South Africa, 1619
  • Email: info@graniti.co.za
  • Phone: (011) 974 3588

3. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you visit our website. This may include:

  • Contact Data: Your name, email address, and phone number (primarily collected via our contact forms).
  • Inquiry Data: Any information you provide in messages regarding our stone products, finishes, or technical support.
  • Usage Data: IP addresses, browser types, and website interaction data collected through cookies to improve our site performance.

4. Purpose of Processing

We process your personal information for the following reasons:

  • To respond to inquiries and provide quotes for natural stone products.
  • To manage our business relationship with you.
  • To provide technical support and service excellence.
  • To comply with legal and regulatory obligations in South Africa.
  • For legitimate marketing purposes, provided you have consented to such communication.

5. Disclosure of Personal Information

We do not sell your personal information. We may share your data with:

  • Internal Teams: Personnel within the Marble Classic group who require the information to fulfill your requests.
  • Service Providers: Third-party providers who assist with website hosting (e.g., Vurhu), IT support, or delivery services. These providers are contractually bound to protect your data.
  • Legal Authorities: When required by South African law or to protect our legal rights.

6. Security of Your Information

We implement appropriate technical and organizational measures to secure the integrity and confidentiality of your personal information. This includes the use of SSL/TLS encryption for data transmitted through our website and restricted access to physical and digital records at our Spartan facility.

7. Your Rights (Data Subject Rights)

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we update or correct inaccurate information.
  • Objection: Object to the processing of your information for marketing purposes.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.

To exercise these rights, please contact our Information Officer at info@graniti.co.za.

8. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings; however, some features of the site may not function correctly without them.

9. Third-Party Links

Our website may contain links to other sites (such as social media profiles or group affiliates). We are not responsible for the privacy practices of external websites.

10. Contacting the Information Regulator

If you believe your personal information has not been handled correctly under POPIA, you have the right to lodge a complaint with the South African Information Regulator: